Messaging & Lifecycle
WhatsApp Marketing
Meet customers on the app they open dozens of times a day, with approved broadcasts, automated replies and conversations that convert.
What you get
WhatsApp Marketing
- WhatsApp Business API setup through an approved provider
- Broadcast campaigns using approved message templates
- Chatbot flows for FAQs, lead capture and bookings
- Click-to-WhatsApp ad integration
What's included
Everything handled, end to end.
- WhatsApp Business API setup through an approved provider
- Broadcast campaigns using approved message templates
- Chatbot flows for FAQs, lead capture and bookings
- Click-to-WhatsApp ad integration
- Product catalogues and order updates
- Hand-off to your team for live conversations
Who it's for
- Brands whose customers prefer chat over email
- Businesses in India, the Middle East, Europe and LATAM where WhatsApp dominates
- Teams that want to automate repetitive enquiries
A note on consent and compliance
WhatsApp marketing messages can only be sent to people who have opted in, using templates approved by Meta, and must respect WhatsApp's Business and Commerce policies. Local data-protection laws also apply. We design every programme with clear opt-in and opt-out, and recommend you confirm requirements with your legal adviser.
Process & deliverables
How we deliver it.
- 1
Set up
Business verification, number and provider configuration.
- 2
Design journeys
Templates and automated flows for your key use cases.
- 3
Launch
Broadcasts and click-to-chat entry points go live.
- 4
Improve
We review response rates and conversations to optimise.
Proof
See it in action.
Trom IndustriesRenewable EnergyGandhinagar, India
Putting a 13-year solar company at the top of local searches
Read case studySolar is a big decision, and people take time to choose. The local search work and the quick follow-up process brought us far more enquiries, and more of them now turn into site surveys. Our sales team spends its time on serious customers.
Bhumip
General Manager, Trom Industries
Do I need the WhatsApp Business API?
For broadcasts, automation and multiple team members, yes. The free WhatsApp Business app is fine for very small volumes, and we can advise which suits you.
Does WhatsApp charge per message?
Meta charges per conversation or message category depending on the country and message type. We'll estimate costs for your volumes before you commit.
Can a chatbot handle everything?
It can handle common questions, lead capture and bookings, then hand over to a person for anything complex.
Will our number get blocked?
Risk is low when you only message opted-in customers with relevant content. We monitor quality ratings and adjust if needed.
Related services
Often paired with.
Free strategy call
Talk to us about WhatsApp Marketing.
Book a free 30-minute strategy call. We'll look at where you are today, where the quickest wins are, and what a realistic plan looks like.
Strategy call
Slots this week30 minutes · Video call
- A quick review of your current marketing
- 2 to 3 opportunities you can act on
- A clear next step, with no obligation